Oregon ACT


4101 NE Division Street, Suite 100
Gresham, Oregon  97030
503-666-6835 FAX

About Oregon TACT

At the Telecare Assertive Community Treatement program in Oregon (TACT), we are here to support you in taking positive steps towards independent living.

We believe that recovery is possible with the right plan in place. Our job is to do whatever it takes to support you in your recovery journey. Our multidisciplinary team includes a psychiatrist, a nurse, a team lead with either a master’s degree or doctorate who is licensed or license eligible, personal service coordinators with experience in both drug and alcohol and mental health, peer support specialists, and vocational specialists, who are all here to help you on your path.

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Just the Basics

Members: 150
Population Served: Adults ages 18-59 with serious mental illness.
Funded by: Multnomah County Healthshare and Family Care, with a limited number of unfunded or Medicare only slots for Multnomah County resident.

Recovery Model

Our program is based on the Assertive Community Treatment (ACT) model, where we connect you to the proper resources that can help you achieve your goals. We will work together with your family, friends, and community to help you take steps toward making recovery happen. 

Services and Supports

Services include, but are not limited to:

  • Outreach and engagement
  • Community-based wraparound services
  • Intensive case management
  • 24/7 availability
  • Housing support
  • Medication support and education
  • Dual diagnosis treatment
  • Vocational and educational services
  • Peer support services
  • Linkage to financial benefits
  • Recovery-centered services — to awaken hope and enhance motivation

Office Hours

  • 7 Days a Week: 7:00 a.m. to 7:00 p.m.
  • Saturday and Sunday: 8:30 a.m. to 5:00 p.m.
  • Drop-In Center: 10:30 a.m. to 5:00 p.m.

Referral Process

  • State hospitals (often as a step-down)
  • Group homes (often as a step-down)
  • Acute psychiatric hospitals
  • Community providers

Who Is Served

Adults ages 18 years and older who have been diagnosed with a serious mental illness. Specialty populations served by this program are:

  • Those at risk for hospitalization or institutionalization
  • Those who have criminal justice involvement 
  • Those who have not been successful with traditional mental health programs 
  • Those who transitioned from institutional settings 

Contacting A Family Member

If a member has not signed written permission to disclose information, we are unable to confirm or deny services with TACT. If we learn a family member is trying to contact a member, we will pass on the message to the member to encourage connection (unless the member has expressed otherwise).

If we have written permission from a member, then we are able to coordinate more freely, per the limits of the written permission.

About Telecare

Telecare is a family- and employee-owned company that has been treating individuals with serious mental illness since 1965. We specialize in innovative, outcomes-driven services for high-risk individuals with complex needs. Our programs are recovery-focused and clinically effective and are designed in partnership with local, county, state and other behavioral health organizations.