Please feel free to contact us via email, phone, or postal service.

If you or a loved one is experiencing a physical or mental health emergency, please contact 911 or go to your nearest emergency room. You can also explore our crisis resource page here. If you are an existing client at a Telecare program and need assistance, please contact your program directly for the fastest response. Click here for a list of our programs. If you'd like to contact a family member or friend in one of our programs, please click here for more information. If you're interested in Telecare's services for a friend, family member or a general referral, please click here for information. 

Crisis Support & Suicide Prevention

If you are experiencing an emergency and need immediate mental health supports, please call 911. Here is a wide list of supports if you or someone you love is in crisis.

Client Services & Supports:

If you are a current Telecare client, or a family member of a client, it is usually most effective if you contact your program directly for assistance. Contact information is included on each program’s page.

Email Us:

Please note, Telecare reviews and responds to email during business hours only (Monday to Friday, 8:00 AM to 5:00 PM, Pacific).

Name *

Telecare Corporate Office

1080 Marina Village Pkwy
Suite 100
Alameda, CA 94501

P: 510-337-7950
F: 510-337-7969

PR/Media Inquiries

Contact our communications team at: 
510-842-5169 or by emailing

Recruiting/Job Inquiries:

Explore our jobs and apply online.

Contact our recruiting team at

Clinical/RCCS Inquiries:

If you'd like more information about our RCCS, RCM Tool, or related presentations and materials, please email:

New Business Inquiries

Please contact Telecare's main phone (510-337-7950) and you will be directed to Telecare's Development Department.