CHANGES (148)
7200 Bancroft Avenue, Bldg B, Suite 133
Oakland, California 94605
510-553-8500 Main
510-553-8550 Fax
Program News
Program Collateral & Information
Essentials at a Glance
Program Type: Community-Based
To Make Referrals: Referrals are coordinated through ACCESS in Alameda County.
# of Members: 240 members
Who We Serve: Adult residents of Alameda County, ages 18 and older, who have been diagnosed with a serious mental illness.
Hours of Operation: Open Monday - Friday: 8:30 a.m. to 5:00 p.m. Crisis services are available to members 24/7.
About the Program: At CHANGES, we are here to help you take positive steps toward the things that matter in your life.
We believe that a coordinated approach to care can empower you to lead a healthier and more fulfilling life. Our multidisciplinary teams include a psychiatrist or nurse practitioner, a nurse, a team lead with either a master’s degree or doctorate who is licensed or license-eligible, case managers with experience in mental health, peer support specialists, a vocational specialist, and a substance use specialist, who are all here to help you on your path to wellness and recovery.
Our intensive case management (ICM) program is grounded in the community-based case management model and our Full Service Partnership (FSP) is based on the Assertive Community Treatment (ACT) model. The program that you join will connect you to the community resources that can help you achieve your goals. If you’d like, we will work together with your family and friends to help you take steps toward making recovery happen.