Riverside County PHF
47-915 Oasis St.
Indio, California 92201
About Riverside County PHF
The Riverside County Psychiatric Health Facility (PHF) is a locked acute inpatient program licensed by the State of California for individuals experiencing an acute emergency related to a mental health condition. It is a safe, welcoming, recovery-focused place for adults age 18 and older who are having a mental health emergency to receive intensive mental health and psychiatric treatment services. Services are provided by professional and paraprofessional staff as per licensing and certification requirements. Admission is voluntary or via Welfare and Institutions Code (WIC) 5150, involuntary psychiatric hold. On average, the PHF clients stay is 5 to 7 days. Individuals are admitted to the PHF from the adjacent Crisis Stabilization Unit (CSU). People who come to the PHF receive a robust treatment program of active therapies and recovery-based services.
In order to provide quality care to individuals, the individual must be medically stable.
The limitations are set by licensing requirements and place consumer safety as the foremost concern.
Just the Basics
Population Served: Adults, ages 18 and older, who have been diagnosed with a serious mental illness.
Funded by: Riverside County Department of Mental Health
This program follows Telecare’s Recovery-Centered Clinical System (RCCS), an innovative recovery framework that incorporates the latest research and evidence-based practices. RCCS emphasizes doing no harm and supporting and enlivening recovery. The recovery model incorporates such approaches as motivational interviewing, cognitive behavioral therapy, dialectical behavioral therapy (DBT), harm reduction, and other consumer-centered therapeutic interventions.
Monday - Sunday: 24 hours a day
If you or a family member needs emergency mental health services, you can come to the program at 47-915 Oasis St. Indio, CA 92201.
The PHF is connected to the Riverside County Crisis Stabilization Unit, which offers a less intensive resource for people who have less intensive needs and where you will receive the first initial assessment. If you would benefit from the more intensive services of the PHF, you will then be referred into the program. Staff at the PHF will do a screening to determine if you are medically stable for admission.
Who Is Served
All individuals will have a medical screening performed by PHF staff to determine if they are medically stable to be admitted. Individuals must be able to take medications and fluids orally, walk without assistance, and have a resting pulse below 100/minute. The following guidelines warrant an evaluation by emergency department personnel for clearance:
- Suspected or reported overdose
- Over age 64
- Chest pain or difficulty breathing
- Exhibiting signs of drug or alcohol impairment
- Continuous oxygen
- NG tubes
- Indwelling urinary catheters
- Anyone requiring negative air flow isolation
- Open, draining wounds
- Bedridden individuals
- Active delirium tremens or acute medical withdrawal
- Anyone who is semiconscious or obtunded
- Anyone currently on “in custody” status
Telecare is a family- and employee-owned company that has been treating individuals with serious mental illness since 1965. We specialize in innovative, outcomes-driven services for high-risk individuals with complex needs. Our programs are recovery-focused and clinically effective and are designed in partnership with local, county, state and other behavioral health organizations.