Redwood Place MHRC


18949 Redwood Road
Castro Valley, California  94546
510-881-1506 FAX

About Redwood Place MHRC

Redwood Place is a Mental health Rehabilitation Center (MHRC). We serve adult residents (age 18+) of Golden Gate Regional Center and Regional Center of the East Bay, who have been diagnosed with a severe mental illness and a developmental disability.

As a longer-term residential facility, Redwood Place provides individualized recovery planning, support with daily living activities, crisis intervention, family and social relationship development and medical assistance for all of our residents.

Our residents have typically been served by long-term stays in state development centers, or have repeatedly cycled through acute hospitals and clinical settings, various housing options, or the criminal justice system. We provide an environment in a voluntary setting where residents have increased control, responsibility, and choice, supporting their ability to build relationships and reintegrate into the community.

Treatment is based on the belief that all people have the potential to rehabilitate and make choices that support their hopes and dreams, regardless of their history. Our innovative clinical approach — the Recovery-Centered Clinical System (RCCS) — is a comprehensive, holistic and richly personal approach to recovery. Our model also incorporates evidence-based practices such as Cognitive and Dialectical Behavioral Therapy, the strengths model, harm reduction, and motivational interviewing.

Just the Basics

Members: 15
Population ServedRegional Center clients (adults age 18+) with a psychiatric diagnosis and a developmental disability.
Funded by: Regional Center of the East Bay and Golden Gate Regional Center, plus individuals’ insurance.

Recovery Model

This program follows Telecare’s Recovery-Centered Clinical System (RCCS), an innovative recovery framework that incorporates the latest research and evidence-based practices. RCCS emphasizes doing no harm and supporting and enlivening recovery. The recovery model incorporates such approaches as motivational interviewing, cognitive behavioral therapy, dialectical behavioral therapy (DBT), harm reduction, and other consumer-centered therapeutic interventions.

Services and Supports

All services are person-centered with the goal of enhancing an individual’s safety, health and quality of life. Services include, but are not limited to:

  • Collaborative treatment planning with a recovery focus
  • Comprehensive evaluation and risk assessment
  • Symptom management skills training
  • Crisis planning and prevention
  • Supportive counseling (group and individual)
  • Medication administration, education, and training
  • Independent living skills training
  • Dietary consultation
  • Psychosocial assessments
  • 24-hour nursing care, 7 days a week

Office Hours

24 hours a day, 7 days a week, 365 days a year

Referral Process

Residents are referred through contracted California Regional Centers. We accept referrals 24 hours a day, 7 days a week through our main number at 510-881-1606.

Admission Criteria

We serve Regional Center adult residents who have a severe mental illness and co-occurring developmental disability, who require 24-hour residential treatment. They must be assessed as being able to cognitively benefit from the program, and consent to be treated at Redwood Place.

We cannot accept individuals who:

  • Have a primary diagnosis of organic mental disorder or substance abuse
  • Have complex medical problems that cannot be treated on an outpatient basis
  • Are convicted sexual offenders
  • Are on a criminal justice hold

Contacting A Family Member

The involvement of family members is a very important aspect of recovery. Redwood Place recognizes the central importance of families to the residents we serve, as well as the challenges and pressures they face in supporting a loved one. We strive to provide support in strengthening our residents’ family relationships and extended support systems.

Per HIPAA (Health Insurance Portability and Accountability Act) guidelines, staff members cannot release any client information without a signed authorization.

What Makes Us Different

Residents are usually coping with multiple challenges including fear, worry, repetitive actions, paranoia, lack of trust, anger, aggression, sexual abuse, and harmful sexual behaviors. These individuals have typically been served by long-term stays in state developmental centers, or have experienced repeated cycling through acute hospitals, crisis homes, and the criminal justice system — none of which are fully equipped to meet the complexity of their needs.

As a result, residents may have also experienced trauma from cycling through inappropriate treatment settings, which can compound existing disabilities. Lacking wraparound services, individuals are frequently in and out of acute care, and have difficulty staying in group or board-and-care homes.

About Telecare

Telecare is a family- and employee-owned company that has been treating individuals with serious mental illness since 1965. We specialize in innovative, outcomes-driven services for high-risk individuals with complex needs. Our programs are recovery-focused and clinically effective and are designed in partnership with local, county, state and other behavioral health organizations.