Telecare SOAR


900 Fulton Avenue, Suite 205
Sacramento, California  95825
916-484-3577 FAX

About Telecare SOAR

At Telecare’s Sacramento Outreach Adult Recovery (SOAR) program, you have the opportunity to connect with a group of people who are here to be your support team.

We believe that recovery starts from within and will do whatever it takes to support you on your recovery journey. Our multidisciplinary team includes psychiatrists, nurses, masters-level clinical staff, personal service coordinators, and peer specialists who promote a program culture where resilience and hope can flourish, and losses can be recovered.

At SOAR, we will provide or assist you with linkage to a full range of services, including medical and psychiatric services, safe and affordable housing, assistance with entitlements, support and education for family and significant others, and connection with community resources. We celebrate milestones in our members’ recovery journey by hosting a variety of events including barbecues, luncheons, and graduation ceremonies.

Just the Basics

Members: 250
Population Served: Adults ages 18-59 with serious mental illness
Funded by: Mental Health Services Act (MHSA) through the County of Sacramento Department of Behavioral Health Services

Recovery Model

Click here to view the pdf

Click here to view the pdf

Our program is based on the Assertive Community Treatment (ACT) model, where we connect you to the proper resources that can help you achieve your goals. We will work together to create an individualized treatment plan to guide you through every stage of your recovery.


ACT programs use multidisciplinary teams that include psychiatrists, nurses, masters-level clinical staff, and personal service coordinators. Some staff may be consumers who are in recovery themselves.

Services and Supports

Our services include, but are not limited to:

  • 24/7 capacity for crisis support

  • Comprehensive psychiatric assessment and treatment

  • Outreach and engagement

  • A range of services including individual and group services, crisis intervention, case management, employment services and housing support

  • Money management

  • Medication support and education

  • Vocational and educational services

  • Benefits establishment

  • Co-occurring treatment

Office Hours

  • Monday - Friday: 8:30 a.m. to 5:00 p.m.

  • Saturday - Sunday: Closed

  • On-call staff available 24/7

Referral Process

All referrals to the programs are coordinated directly by the County of Sacramento Department of Behavioral Health Services. 

Admission Criteria

Must be a resident of Sacramento County, age 18 or older, diagnosed with a severe mental illness, and have a history of frequent psychiatric hospitalizations, a co-occurring substance abuse issue, and/or a history of being homeless .

What Makes Us Different

Telecare SOAR was the first Telecare program and the first site west of the Mississippi to fully implement the CommonGround program developed by Patricia Deegan.

SOAR also has a fully developed, high fidelity Dialectical Behavior Therapy (DBT) program directed by trained therapists offering structured levels of involvement, groups, individual therapy, and specific criteria for participation and completion.  

About Telecare

Telecare is a family- and employee-owned company that has been treating individuals with serious mental illness since 1965. We specialize in innovative, outcomes-driven services for high-risk individuals with complex needs. Our programs are recovery-focused and clinically effective and are designed in partnership with local, county, state and other behavioral health organizations.