If you or a loved one is experiencing a physical or mental health emergency, please contact 911.
Crisis Support & Suicide Prevention:
If you are experiencing an emergency, please call 911.
This website is not for emergency support.
Client Services & Supports:
If you are a Telecare client, please contact your program directly for assistance. Contact information is included on each program’s page.
Telecare Corporate Office
1080 Marina Village Pkwy
Alameda, CA 94501
Contact our communications team at: 510-842-5169 or by emailing firstname.lastname@example.org.
New Business Inquiries
Please contact Telecare's main phone (510-337-7950) and you will be directed to Telecare's Development Department.
To Refer Someone or Get Access to Telecare Services:
Each Telecare program has its own specific admission criteria and referral process. If you would like to refer someone to services or get assistance yourself, the best approach is to:
Visit our list of Telecare programs
Contact the program you are interested in directly.
Each program page has a phone number and address listed.
The staff at each program will be the best resource to help you determine referral process or help connect you to alternative resources.
Please note, Telecare reviews and responds to email during business hours only (Monday to Friday, 8:00 AM to 5:00 PM, Pacific). We do not review or respond to email submissions after hours or on weekends.