Regional Intensive Community Treatment
Kaiser Permanente Northern California
Telecare is proud to partner with Kaiser Permanente in its regional implementation of Intensive Community Treatment (ICT) programs across Northern California to provide targeted support for Kaiser members. We have outlined below the overall scope of the program, as well as each geographic zone we plan to provide services from.
Program News
Learn About Our Clinical Approach
Telecare was founded on the belief that rehabilitation and recovery from serious mental illness are possible. We have consolidated our learning and experience into the Recovery-Centered Clinical System (RCCS), a richly personal, holistic, and comprehensive approach to recovery. Learn more about the RCCS by clicking here.
Latest RCCS News:
Essentials at a Glance
Program Type: Community-Based; Population Management
To Make Referrals: Referrals are coordinated through Kaiser Permanente.
Who We Serve: Members of Kaiser Permanente, 18 years and older, who have been diagnosed with a serious mental illness, who have had previous patterns of high inpatient care utilization or otherwise be at high-risk for readmission.
Hours of Operation: Open Monday - Friday: 8:30 a.m. to 5:00 p.m. Crisis services are available to members 24/7.
About the Program: The Kaiser Intensive Community Treatment (ICT) program provides specialty mental health care services that partners with you and your Kaiser Permanente wellness team to achieve a state of wellness and quality of life that is meaningful for you.
We have a diverse team of clinicians, substance use specialists, and peer staff that will work with you every step of the way to resolve your current crisis in ways that support your goals in life. Our team of recovery-centered providers also includes Spanish speaking team members.
Program Location by Area
Hub 1: Sacramento & Central Valley
Service Start Date: September 1, 2017
Location: 900 Fulton Ave #230, Sacramento, CA, 95825
Member Capacity: 195 members
Contact:
Sacramento office number: 916-830-7901
Sacramento on-call number: 916-830-7901, press 1
Central Valley office number: 209-941-3539
Central Valley on-call number: 916-659-0591
Medical Centers Served: Roseville, Sacramento, South Sacramento, Stockton, Manteca, and Modesto
Hub 2: North Bay
Service Start Date: October 1, 2020
Location: 3700 Hilborn Road, Suite 950 , Fairfield, CA 94534
Member Capacity: 180 members
Contact:
Office number: 707-639-1138
On-call number: 707-372-5844
Medical Centers Served: Fairfield, Vacaville, Vallejo, Napa, Santa Rosa, Rohnert Park, and San Rafael
Hub 3: East Bay
Service Start Date: March 1, 2021
Location: From San Leandro to Richmond, CA
Member Capacity: 133 members
Contact:
Office number: 925-407-4037
Office fax number: 925-348-9721
On-call number: 925-393-4714
Medical Centers Served: Antioch, Walnut Creek, Pleasanton, San Leandro, Hayward, Oakland, Richmond
Hub 4: South Bay
Service Start Date: August 1, 2021
Location: From South San Francisco to San Jose
Member Capacity: 104 members
Contact:
Office number: 408-854-7890
Office fax number: 408-550-7459
Medical Centers Served: Santa Clara, San Jose Medical Centers, San Francisco, South San Francisco, Redwood City