San Diego In-Home Outreach Team (184)

Serving all regions in San Diego

At Telecare’s In Home Outreach Team (IHOT) program, we are here to help your family members, loved ones, friends, or neighbors take positive steps in their lives. Telecare’s In‑Home Outreach Team (IHOT) is a centralized program offering mobile teams to provide in‑home outreach services to adults with serious mental illness who are resistant or reluctant to receive mental health services. The Telecare IHOT program serves the entire county of San Diego and also provides support and education to family members. Program services include behavioral health screening, outreach and engagement, crisis management, transitional case management, and support and educational services. Eligible individuals may have a co‑occurring substance use disorder in addition to a diagnosis of serious mental illness.

Program News

IHOT Referral Inquiries

Submit referral inquiries to sdihot@telecarecorp.com

Essentials At A Glance

Program Type: Community-based

To Make Referrals: Direct referrals can be made by the community by calling 619-961-2120.

Please note that if you are specifically interested in referring a family member, loved one, or client for enrollment in the Telecare Assisted Outpatient Treatment (AOT) program, please be sure to do so by contacting the IHOT program and specifically stating your desire to make a referral to the Telecare AOT program. The IHOT program will be the first step in clinically assessing whether an individual meets the nine criteria of Laura’s Law that is required for AOT placement and will proceed to make referrals accordingly.

# of Members: The teams will serve a combined 120-150 consumers per quarter (40-50 per team), or 480-600 per year (160-200 per team)

Who We Serve: Adults with serious mental illness who are resistant or reluctant to receive mental health services. The Telecare IHOT program serves the entire county of San Diego. Eligible individuals may have a co-occurring substance abuse diagnosis in addition to a diagnosis of a serious mental illness. Family education is provided to family members or caretakers.

Hours of Operation: Monday - Friday: 8:00 a.m. to 4:30 p.m.; after-hours crisis line: 619-961-2120

About the Program: Telecare In-Home Outreach Team (IHOT) is a centralized program offering mobile teams to provide in-home outreach to adults with serious mental illness (SMI) who are reluctant or resistant to receiving mental health services. IHOT offers services throughout San Diego County.

IHOT staff include peer specialists, family coaches, case managers, and a licensed field team lead. Peer specialists and family coaches offer their own personal lived experience in their work with participants and family members. All services are based on a strong recovery foundation that focuses on person‑centered services, strengths‑based interventions, and non‑coercive communication.

The IHOT program also serves as the gatekeeper program through which referrals to the Telecare Assisted Outpatient Treatment (AOT) program are made. The AOT program is part of a continuum of supportive services offered to individuals with serious mental illness who are opposed to engaging in treatment services and who meet the nine criteria of Laura’s Law.

OPEN PAYMENTS DATABASE NOTICE

Notice of the Federal Open Payments/Sunshine Act (CA Assembly Bill 1278), Effective Jan. 1, 2023

For informational purposes only, a link to the federal Centers for Medicare and Medicaid Services (CMS) Open Payments web page is provided here. The federal Physician Payments Sunshine Act requires that detailed information about payment and other payments of value worth over ten dollars ($10) from manufacturers of drugs, medical devices, and biologics to physicians and teaching hospitals be made available to the public.

The Open Payments database is a federal tool used to search payments made by drug and device companies to physicians and teaching hospitals. It can be found at https://openpaymentsdata.cms.gov.