San Diego In-Home Outreach Team

At Telecare’s In Home Outreach Team (IHOT) program, we are here to help your family members, loved ones, friends, or neighbors take positive steps in their lives.


1660 Hotel Circle North, Suite 314
San Diego, California  92108
619-961-2120 Main
855-384-4468 Toll free
619-961-2138 FAX

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Program Collateral & Information

Program Calendar

Essentials At A Glance

Program Type: Community-based

To Make Referrals: Direct referrals can be made by the community by calling 619-961-2120.

Please note that if you are specifically interested in referring a family member, loved one, or client for enrollment in the Telecare Assisted Outpatient Treatment (AOT) program, please be sure to do so by contacting the IHOT program and specifically stating your desire to make a referral to the Telecare AOT program. The IHOT program will be the first step in clinically assessing whether an individual meets the nine criteria of Laura’s Law that is required for AOT placement and will proceed to make referrals accordingly.

# of Members: 100 members minimum

Who We Serve: Adults diagnosed with a serious mental illness that are resistant to mental health treatment. Family education is provided to family members or caretakers.

Hours of Operation: Monday - Friday: 8:00 a.m. to 5:00 p.m.; after hours crisis line: 619-961-2120

About the Program: Telecare In-Home Outreach Team (IHOT) is a centralized program offering three mobile teams to provide in-home outreach to adults with serious mental illness (SMI) who are reluctant or resistant to receiving mental health services. Three individual teams serve the Central, East, and South County regions of San Diego, California.         

The IHOT program also serves as the gatekeeper program through which referrals to the Telecare Assisted Outpatient Treatment (AOT) program are made. The AOT program is part of a continuum of supportive services offered to individuals with serious mental illness who are opposed to engaging in treatment services and who meet the nine criteria of Laura’s Law.