Housing Developer Partnerships

Creating Safe, Affordable, Quality Housing Options for People with Serious Mental Illness

Telecare Corporation is a behavioral health care provider that partners with housing developers — using public capital financing including Project Homekey, No Place Like Home, and Mental Health Services Act resources — to create larger-scale housing programs with on-site clinical support for people with serious mental illness and complex needs, including histories of homelessness, incarceration, substance use, and other challenges that have created barriers to stability.

Telecare delivers on-site clinical and case management services to clients/tenants. We focus on housing stability, skill building, and addressing overall behavioral health and wellness needs. We partner with local housing authorities, the homeless system of care, and on-site property management personnel during the lease-up and exits of tenants, and work to ensure a seamless pathway into and out of permanent supported housing.

These integrated housing and clinical programs have had tremendous success in helping people transform their lives. We look forward to continuing this work and helping to bring creative solutions to the enormous crisis of homelessness and housing instability that affects our communities today.

Kearny Vista Permanent Supportive Housing

• 142-unit PSH development on-site staff delivering supportive case management and clinical services.

• State of California Homekey funded development, owned by the San Diego Housing Commission, with Telecare on-site services contracted through County Behavioral Health Services.

• All referral to Kearny Vista PSH units come through the Coordinated Entry System (CES). All units prioritize adults experiencing chronic or literal homelessness and a disabling condition substantially limiting one or more major life activities.

1) Combined Clinical & Housing Team

Serving Dedicated PSH Units

Telecare operates Full-Service Partnership (FSP) programs that have dedicated Permanent Supportive Housing (PSH) units available to the program, often at a single site, or across multiple PSH developments. Telecare staff have an office off-site where tenants can come for services, and we travel between developments, visiting tenants in their units, community rooms, etc. This enables staff to support the client in their unit, helping them build independent living skills, ensuring adherence to the lease agreement, and mitigating and resolving tenancy issues when they arise. Telecare’s clinical and housing staff work in partnership with the broader FSP team, property management staff, the housing authority, and the client to ensure successful tenancy.

When the units turn over, the FSP team matches a new client to the unit for PSH housing. The number of units can vary. The primary purpose of these programs is to provide permanent housing alongside integrated services that reduce homelessness, improve mental health outcomes, and decrease reliance on emergency care or institutional settings The typical length of stay in PSH is indefinite, as it is designed to provide long-term stability for individuals who might otherwise struggle to maintain housing independently.

These developments include Homekey, No Place Like Home, and MHSA-funded units.

2) Supportive Housing Services Only

Serving a Dedicated PSH Development

Telecare provides dedicated on-site housing case management services focused on overall tenancy stability, community integration, individual and group programming, linkages to behavioral health and other health-related services, and liaising with property management, the housing authority, and community partners.  

We office and work on-site at the PSH development full time, typically 6-7 days a week. We partner with the housing developer to maintain separate housing team offices on-site at PSH developments.

PSH units are prioritized for a population experiencing chronic homelessness. On-site services are voluntary to the tenant of the PSH development and aligned with housing first principles.  

PSH developments include Homekey and No Place Like Home-funded developments.

About Telecare & Our Housing Leadership

Telecare Corporation

Telecare has been dedicated to delivering recovery-centered mental health supports to people with serious mental illness and complex needs since 1965. Telecare began delivering specialized services for people who are unhoused or at risk of being unhoused in 2001 and has been expanding these programs ever since. We believe that housing is critical to the recovery journey and take a housing-first approach in serving our clients.

• Explore Telecare’s mission and values.

• Explore our history.

• Learn more about our executive team and board of directors.

Telecare’s Director of Housing & Homeless Services

 Shannon Legere began at Telecare in 2016 as the Regional Director of Operations in Los Angeles and Kern County, providing leadership for our La Casa and Ridgecrest programs. She now serves as Telecare’s Director of Housing and Homeless Services. 

Outside of Telecare, Shannon has worked as the Chief Program Officer at PATH (People Assisting the Homeless in California). She served as Program Development Officer and held other leadership roles at Mental Health America, Los Angeles. Shannon also served as the Director of Housing and Homeless Services in Orange County. 

Shannon is a social worker by training and is a Licensed Clinical Social Worker (LCSW) in California. She has been working at the intersection of homeless services, behavioral health, affordable housing development, and supportive services since 2000.

Contact our housing and homeless services team here.

Telecare’s Vice President of Facilities and Real Estate Services

Cameron Coltharp is the Vice President of Facilities and Real Estate Services at Telecare Corporation and has been with the organization since 2001. Prior to joining Telecare, he held facilities management roles in both the financial and healthcare sectors, including positions at a financial institution and a local blood center. 

Cameron is certified by the American Hospital Association as both a Certified Healthcare Facility Manager (CHFM) and a Certified Healthcare Constructor (CHC). He holds professional certificates in Facilities Management, Real Estate and Construction Management, and earned a bachelor’s degree in Radio and Television.

With a deep commitment to creating environments that support recovery and well-being, Cameron is passionate about developing care facilities that are welcoming, respectful, and safe for the individuals Telecare serves. He also places a strong emphasis on designing workspaces that foster comfort, staff satisfaction, and long-term employee retention.  Cameron is particularly enthusiastic about advancing Telecare’s client housing initiatives and is excited about the continued evolution of the organization’s housing quality standards.