Grow with Telecare in our Mobile Crisis Response Teams (MCRTs)!
Across the country, the need for mental health crisis care has been skyrocketing. The good news is that people are responding, and resources are being put in place! At Telecare, we are partnering with our county customers to lead the way in implementing Mobile Crisis Response Teams (MCRTs) that go out into the community and deliver immediate, compassionate crisis support to people when and where they need it! This is especially exciting because the MCRT model is mandated in California, and the model will be spreading across the state soon.
You have the opportunity to transform crisis care — and people’s lives — while being part of a dynamic and supportive team. Learn more below about our programs below. Your unique skills, background, and passion can make a difference at Telecare.
“My 16-year-old was refusing to go to school or talk to his therapist and I didn’t know what else to do when MCRT showed up. They were patient, talked to him in his lingo and when they left he said, ‘I like them’ and then went to school and saw his therapist.” — Mother of Person Served
What is a Mobile Crisis Response Team (MCRT)?
Telecare MCRT programs provide non-law enforcement crisis intervention services. This means that these programs deliver rapid crisis support to people in the community, primarily by a dedicated team of behavioral health professionals. Law enforcement is only involved in specific circumstances.
MCRT programs operate out of mobile offices (vans) that are staffed by an MCRT Licensed Team Lead, a Peer Recovery Coach, and a Substance Use Counselor Case Manager. The teams provide services to adults, children, youth, and families who are experiencing a behavioral health crisis in the community. Services are typically provided on a 24/7 basis, 365 days per year. The mobile office teams are supported by a dispatch team and an administrative team.
Learn more by exploring some of the videos and news stories about our San Diego Mobile Crisis Response Team!
Passionate People Belong at Telecare.
San Diego MCRT
Now Expanding!
Telecare’s San Diego Mobile Crisis Response Team, opened in August 2021, has been hugely successful in delivering crisis response to people all over San Diego County, including colleges and universities; elementary, middle, and high schools; local tribal communities; and the San Diego International Airport and the San Diego Bay. Click here to explore our job opportunities!
Stanislaus MCRT
Projected Opening on April 15, 2024!
Orientation is Anticipated to Start 03/25/24.
Telecare’s second MCRT will be located in Stanislaus County, CA, in the San Joaquin Valley. The Stanislaus Mobile Crisis Response Team will eventually have approximately 20 staff members who will serve adults, children, and youth experiencing a behavioral health crisis. Click here to explore our job opportunities!
San Mateo MCRT
Projected Opening on May 20, 2024!
Orientation is Anticipated to Start 04/15/24.
Telecare’s third MCRT will be located in San Mateo County, CA, just south of San Francisco. The San Mateo Mobile Crisis Response Team will eventually have approximately 16 staff members who will serve adults, children, and youth experiencing a behavioral health crisis. Click here to explore our job opportunities!
Why Be Part of Team Telecare?
You Are…
Someone who wants to make a difference.
Someone who believes in hope, recovery, and the power of showing up.
Someone who thrives in a strong team, where you have fun together, and help each other succeed.
Someone who knows that good work is sometimes hard work, but it’s worth the effort.
We Are…
A family- and employee-owned company that has been focused on making a difference for people with serious mental illness since 1965.
A place where 5,000 employees are working to make a difference in the lives of the people we serve — and our communities.
A place where hope and recovery are at our core — and inform HOW we show up.
A place where teamwork and support are HOW we work — helping us to deliver excellent care, build a great workplace, and show up for each other.
Why Telecare?
With more than 170 programs across five states, Telecare is devoted to the recovery of individuals who are most in need, those with complex behavioral health challenges. Our teams are multi-disciplinary. And, we’ve got a huge range of roles and opportunities — so whether you’re just starting out in your career or are a seasoned, specialized professional, there’s a place for you at Telecare and room to advance in the future.
Explore All of Our Career Opportunities
Click to explore all of our wide-ranging Telecare-wide job opportunities!
Peer recovery coaches
Certified peer specialists
Mental health LVNs / LPTs
Case managers
Office coordinators
Office managers
Medical records specialists
Licensed clinicians
Social workers
Psychologists
Team leads
Program administrators
Floating administrators
Finance and billing specialists
Explore Our Programs
We are uniquely qualified to deliver successful results for the clients and communities we serve because of our comprehensive array of inpatient and outpatient services, our diverse professional workforce of more than 5,000 employees, our recovery-centered clinical system, and our track record of public/private partnership over decades.
Click here to learn about the different types of programs we offer.
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