Telecare North Sound E&T (253)
& North Sound Next Steps (253)

At Telecare North Sound Evaluation and Treatment (E&T), we provide intensive mental health and psychiatric treatment services in a safe, welcoming environment for adults experiencing a mental health emergency.

At the North Sound Next Steps program, we provide intensive mental health and psychiatric treatment services in a safe, welcoming environment for adults experiencing a mental health emergency.

Program News

Program Collateral & Information

North Sound Evaluation & Treatment Center: Essentials at a Glance

Program Type: Acute

To Make Referrals: Referrals can come from any designated crisis responder (DCR) within in the state of Washington. In adherence with established admission criteria, Telecare North Sound E&T staff will review pending referrals for medical care needs, safety, and security to ensure the appropriate means of service.

# of Beds: 16 Beds

Who We Serve: Adults ages 18 and older diagnosed with a serious mental illness who reside primarily in the North Sound Region of Washington.

We Cannot Accept: Sexually violent offenders being detained pursuant to RCW 71.09 or high-risk sex offenders classified by the local law enforcement agencies, or any individual with any pending (not dismissed or otherwise disposed) felony charge shall be excluded from admission. Individuals released on a Temporary Release (TR) may be considered for admission on a case-by-case basis after consultation with the DCR.

Address: 1803 North Sound Drive, Sedro-Woolley, WA 98284

Hours of Operation: Open 24 hours a day, 7 days a week

About the Program: We believe recovery starts from within, and that our job is to do whatever it takes to provide the support needed on your recovery journey. Our 16-bed secure facility includes a full staff of registered nurses, clinicians, peer specialists, and social workers on call 24 hours a day to provide wrap-around support. Upon arrival, a diverse clinical team will provide an individualized assessment and work with you every step of the way to support your goals in life.

North Sound Next Steps: Essentials at a Glance

Program Type: Acute

To Make Referrals: Click here for referral information. Telecare will prioritize admission for individuals being referred by Telecare short-term E&Ts, but we welcome referrals from all Managed Care Organizations (MCO) and Administrative Services Only (ASO) partners in Washington State.

# of Beds: 3 Beds

Who We Serve: North Sound Next Steps is designed, modeled, and staffed to serve individuals with a documented period of stability and recovery, who are ready to step down to a lower level of care from the traditional E&T model. Generally speaking, individuals with a primary diagnosis of organic, characterological, or substance use disorder will not be admitted.

Physical Criteria: Medical stability without needs for complex medical care, compliance with medications to manage complex or acute medical diagnoses, ability to independently perform activities of daily living, and self-transfer.

Behavioral Criteria: Medication compliance, free from recent behavior likely to require emergency or compelled medication, seclusion, physical or mechanical restraint, elopement, physical intervention related aggression, failure to observe the rights and boundaries of other clients, recent suicide attempt or gesture, and/or the need for an enhanced level of observation.

North Sound Next Steps will comprehensively assess each referral utilizing Telecare’s admission and exclusionary criteria, in addition to assessing the readiness of step down to North Sound Next Steps, and with consideration for the existing milieu and client mix. Please reach out to the program directly with specific referral-related questions.

Address: 1803 North Sound Drive, Sedro-Woolley, WA 98284

Hours of Operation: Open 24 hours a day, 7 days a week

About the Program: We believe recovery starts from within, and that our job is to do whatever it takes to provide individuals with the support they will need on their recovery journey. Our 3-bed secure facility includes a full staff of registered nurses, clinicians, peer specialists, and social workers who are on call 24 hours a day to provide support, psychological assessments, assistance with symptom reduction, medication services, and discharge planning, to prepare individuals to return home or to lower levels of care as appropriate.

Our services are designed using Telecare’s Recovery-Centered Clinical System (RCCS). This system incorporates evidence-based practices and innovative design components. RCCS focuses on choice-making skills, and harm reduction techniques and strives to awaken the hopes and dreams of the individual. The RCCS emphasizes “no-force first” practices. Staff work with individuals within their cultural dynamic in building independence and self-responsibility in order to foster their recovery and successfully transition them home or to a less restrictive community setting.