Telecare Next Steps

Supporting E&T Clients with Longer-Term Acute Beds

Secure Fax: 1-866-390-7131

Telecare Next Steps

Telecare Next Steps beds were created to provide 24/7 care for up to 90-180 days. Next Steps beds are for people who are ready to leave Evaluation & Treatment Centers in Washington State — but still require higher intensity care. Next Steps beds also accept referrals from Managed Care Organizations (MCO) and Administrative Services Only (ASO) partners in Washington State.

Next Steps Programs

 Next Steps beds are located in a growing list of Telecare programs across Washington. They offer 90-180 days of support for people who are leaving E&T facilities —
but still need 24/7 care in a locked setting.

Telecare Shelton Next Steps

Telecare Olympia Next Steps

Telecare North Sound Next Steps

How to Refer Clients to Next Steps

We have created a Next Steps Concierge to make the process easy. Our concierge will help you place your clients in Next Steps beds as soon as possible, so you can save time and free up E&T beds as soon as possible.

What YOU Need to Do:

  1. Complete Next Steps referral form

  2. Send your completed referral form to our Next Steps Concierge

  3. Contact us if you have questions or need help:

What Next Steps Concierge Will Do:

  1. Identify open Next Steps beds at any Telecare facility.

  2. Work with you to smoothly manage the discharge and transfer process.

  3. If no Next Steps beds are currently available, we will add your client to wait list and let you know as soon as a bed becomes available.

Please note: To make the process a smooth and swift as possible, we do not allow E&Ts to choose the specific Telecare Next Steps program where clients will be placed. However, we always strive to place people as close to their home as possible. We do allow E&Ts to wait until a Next Steps bed opens in a specific location if that is preferable.

Who We Serve

Individuals with a documented period of stability and recovery who are ready to step down to a lower level of care from the traditional E&T model.

Referral Criteria

Physical Criteria:

Medical stability without needs for complex medical care, compliance with medications to manage complex or acute medical diagnoses, ability to independently perform activities of daily living, and self-transfer.

Behavioral Criteria:

Clients must be free from recent behavior likely to require emergency or compelled medication, seclusion, physical or mechanical restraint, elopement, physical intervention related aggression, failure to observe the rights and boundaries of other clients, recent suicide attempt or gesture, or the need for an enhanced level of observation. Medication compliance is also mandatory for admittance.

Other Criteria:

Generally speaking, individuals with a primary diagnosis of organic, characterological, or substance use disorder will not be admitted.