2531 West Woodland Drive
Anaheim, California  92801-2608
714-226-9887 FAX

About TAO

TAO, operated by Telecare Corporation, is a client-centered, recovery-oriented and culturally sensitive Full Service Partnership (FSP) in Anaheim, which is located in Orange County, California. This program is aptly named Telecare and Orange Adult Mental Health Services or TAO, which means the process of nature by which all things change and that is to be followed for a life
of harmony.

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Click here to view the pdf

TAO uses a multidisciplinary team, which includes a psychiatrist,
a nurse, a Masters prepared team lead, and personal service coordinators with a background in drug/alcohol, vocational rehabilitation and/or housing/community resources. This program offers a low staff to client ratio and it provides 75 % of services in the community, such as the client's home, the mall, a coffee house, a park, or wherever the client is comfortable.

Just the Basics

Members: 240
Population Served: Adults, ages 18 and older, who have been diagnosed with a serious mental illness.
Funded by: Orange County Mental Health and MHSA (Mental Health Services Act)

Recovery Model

This program follows Telecare’s Recovery-Centered Clinical System (RCCS), an innovative recovery framework that incorporates the latest research and evidence-based practices. RCCS emphasizes doing no harm and supporting and enlivening recovery. The recovery model incorporates such approaches as motivational interviewing, cognitive behavioral therapy, dialectical behavioral therapy (DBT), harm reduction, and other consumer-centered therapeutic interventions.

Services and Supports

Services include, but are not limited to:

  • Outreach and engagement
  • Community-based wraparound recovery services
  • Intensive case management
  • Money management/representative payee
  • Flexible fund account for immediate needs
  • 24/7 availability
  • Housing services
  • Transportation
  • Medication support
  • Dual diagnosis services
  • Vocational services and educational services
  • Linkage to financial benefits/entitlements
  • Family and peer support
  • Supportive socialization and meaningful community roles
  • 24/7 availability for members in crisis

Office Hours

  • Monday - Friday: 8:00 a.m. to 5:00 p.m.
  • Saturday: By appointment only
  • Crisis line is available 24/7: 714-397-6606

Referral Process

Referrals are made through multiple sources, including Orange County Mental Health, local hospitals and community organizations as well as walk-ins.

Who Is Served

  • Clients admitted to TAO are ages 26 to 59, with a few exceptions.

Admission Criteria

  • Resident of Orange County, aged 18 and older
  • Homeless
  • Dually diagnosed
  • At risk for hospitalization or institutionalization
  • Involved in the criminal justice system
  • Transitioning from institutional care
  • Not successful with traditional mental health care

Contacting A Family Member

Family members of clients can call our Wellness Center at 714-828-1003.

What Makes Us Different

TAO has an active Wellness Center that includes a Peer Mentor group that takes a lead role in directing activities in the Wellness Center, including event and activity planning.

TAO uses Transformational Care Planning, a client-centered and recovery-oriented treatment planning method that puts the member in the driver's seat of their recovery. We also use Common Ground, a recovery-centered tool developed by Pat Deegan and Associates to assist members in making more meaningful decisions in their treatment.

TAO started an Advanced Recovery Program for those who do not need the intensity of services provided by an FSP, but that are not quite ready to transition from the program.

At TAO we have the Annual Zen Awards Banquet where members and local interested parties get together to celebrate recovery. We have a catered lunch that the TAO band plays and there are skits and speech-making, culminating in members receiving awards in various categories.

About Telecare

Telecare is a family- and employee-owned company that has been treating individuals with serious mental illness since 1965. We specialize in innovative, outcomes-driven services for high-risk individuals with complex needs. Our programs are recovery-focused and clinically effective and are designed in partnership with local, county, state and other behavioral health organizations.