Mental Health Urgent Care Center


6060 Paramount Boulevard
Long Beach, California  90805
562-790-1867 FAX

About Mental Health Urgent Care Center

When people are experiencing mental health crises and need
help, they can come to the Mental Health Urgent Care Center at Long Beach (MHUCC). As a consumer-focused program, its goals are to provide immediate relief to people in distress and to help them maintain stability in their lives. The program is designed to help people avoid involuntary hospitalization, psych ER visits,
and incarceration.

Operated by Telecare Corporation, under contract with the
Los Angeles Department of Mental Health, the MHUCC is a family and provider-friendly program. It is not an emergency room or private hospital.

Just the Basics

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Click here to view the pdf

Clients: We serve more than 3000 clients annually
Population Served: Adults ages 18-59 with serious mental illness
Funded by: Los Angeles County Department of Mental Health

Recovery Model

This program follows Telecare’s Recovery-Centered Clinical System (RCCS), an innovative recovery framework that incorporates the latest research and evidence-based practices. RCCS emphasizes doing no harm and supporting and enlivening recovery. The recovery model incorporates such approaches as motivational interviewing, cognitive behavioral therapy, dialectical behavioral therapy (DBT), harm reduction, and other consumer-centered therapeutic interventions.

Services and Supports

Services include, but are not limited to:

  • Access to psychiatrists, nurses, social workers, and other clinical staff
  • A safe, respectful environment for people in distress
  • Medication evaluation and services available
  • Nourishment available
  • Appropriate referrals to other community resources 
  • Follow up visits or contacts when appropriate

The Mental Health Urgent Care Center at Long Beach is not a hospital. It is a voluntary program.

Office Hours

  • Monday - Friday: 8:00 a.m. to 7:00 p.m.
  • Receptionist on-site: 8:00 a.m. to 5:00 p.m.

Referral Process

For more information about referring an individual, please call 562-790-1860.

Admission Criteria

  • Resident of Long Beach, California or surrounding areas
  • Persons having a mental health crisis, including substance abuse problems that complicate their mental health issues
  • Must be age 18 or older

Exclusion Criteria

We do not admit individuals who are having a medical emergency or are a danger to themselves or others. These individuals are better served in a hospital emergency department. 

What Makes Us Different

The MHUCC, a consumer-focused program, serves persons who are severely mentally ill. Its goal is to provide immediate relief to people in distress and to help them maintain stability in their lives. The program is designed to avoid involuntary hospitalization, psychiatric emergency department visits, and incarceration.

About Telecare

Telecare is a family- and employee-owned company that has been treating individuals with serious mental illness since 1965. We specialize in innovative, outcomes-driven services for high-risk individuals with complex needs. Our programs are recovery-focused and clinically effective and are designed in partnership with local, county, state and other behavioral health organizations.