Kaiser PFICS


10992 San Diego Mission Road, Room 2704
San Diego, California  92108
619-641-2195 FAX

Essentials At A Glance

Program Type: Community-based

To Make Referrals: Funding is provided through contractual arrangements between Kaiser Permanente and Telecare Corporation. This benefit is provided to all eligible Kaiser members.

Who We Serve: Adult residents of San Diego who are members of Kaiser Permanente


  • Medical and psychiatric services provided by Kaiser physicians

  • 24-hour crisis response

  • Case management and advocacy

  • Substance abuse intervention and counseling

  • Vocational services

  • Assistance with entitlements

  • Support and education of family and significant others

  • Assistance in the development of peer relationships

  • Connection to self-help groups and community resources

About the Program: Kaiser Telecare Program For Intensive Community Support (PFICS) is a service for Kaiser members with serious mental illness and chronic chemical dependency problems. PFICS is unique among Kaiser's mental health programs: staff provide services in the community, at locations of members' choice, building trust, establishing partnerships, and striving for success. The program serves individuals who are high utilizers of acute mental health services and who are considered to be at great risk for psychiatric hospitalization.