1675 Morena Blvd, Suite 100
San Diego, California 92110
619-275-8004 FAX



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Telecare PROPS (Post Release Outpatient Program Services) program (also referred to as AB109) is a Full Service Partnership (FSP). This county-contracted program is the result of a collaborative effort between Probation and Behavioral Health Services, and is designed using the Assertive Community Treatment (ACT) model. The PROPS  program serves people being released from jail who are supervised by the probation department as result of the Assembly Bill 109. This program exists to help people live successfully in the community and make strides towards their hopes and dreams, and  achieve their personal recovery goals, while avoiding a return to the criminal justice system and unnecessary psychiatric hospitalization. 

Just the Basics

Members: 60
Population Served: Adults ages 18-59 with serious mental illness and forensic
Funded by: PROPS/AB109 is under contract with San Diego County Behavioral Health Services and is funded by the County of San Diego, Medi-Cal, and MHSA.

Recovery Model

Building on traditional ACT standards, Telecare has created a recovery-centered experience for people served. Telecare’s approach is based on a belief that recovery can happen. Programs and staff strive to create an environment where a person can choose to recover. By connecting to each individual’s core self and trusting it to guide the way, it is possible to awaken the desire to embark on the recovery journey.


ACT programs use a multidisciplinary team approach to treatment which includes counselors, social workers, peer specialists, psychiatrists, nurses, masters-level clinical staff, housing specialists, and alcohol and drug specialists.

Services and Supports

Our services include, but are not limited to:

  • 24/7 crisis support
  • Comprehensive psychiatric assessment and treatment
  • Community outreach and engagement
  • Group services
  • Case management
  • Housing support
  • Medication support and education
  • Vocational and educational services
  • Benefits establishment
  • Co-occurring disorders treatment

Office Hours

  • Monday - Friday: 8:00 a.m. to 4:30 p.m.
  • Decision Support Center:  9:30 a.m. to 3:00 p.m.
  • After hours, weekend, and holiday crisis line:
    • Local: 619-857-1354
    • Toll Free: 877-842-8644

Referral Process

Persons are referred through the Behavioral Health Screening Team. Priority is given to referrals from the Community Transition Center (CTC). If census permits, referrals may be taken from the probation department. 

Admission Criteria

  • Must be designated to be a part of the AB109 program  and on probation.
  • Must have a serious mental illness, and may have a secondary co-occurring substance abuse diagnosis.
  • Must be at least 18 years old.
  • Must not be medically fragile.

What Makes Us Different

At PROPS/AB109, we believe in a person’s right to full inclusion and to a meaningful life of their own choosing, free of stigma and discrimination from the moment you walk in the door. Central to our recovery model are the pillars of hope, self-determination, self-management, empowerment and advocacy. 

About Telecare

Telecare is a family- and employee-owned company that has been treating individuals with serious mental illness since 1965. We specialize in innovative, outcomes-driven services for high-risk individuals with complex needs. Our programs are recovery-focused and clinically effective and are designed in partnership with local, county, state and other behavioral health organizations.