Before we jump into this month's newsletter, I have a question: What are the biggest issues you're thinking about for the year ahead? 

At Telecare, we're thinking about a lot of things: 

  • How we can more fully integrate physical and mental health care.
  • How we can better use technology to empower clients in their recovery process.
  • How we can improve our services to clients with co-occurring substance use issues.
  • How we can do a better job of listening to our customers so we can collaborate to meet changing needs.

If you've got a minute to spare, I'd really appreciate it if you would send me a quick email to give me your thoughts. We want to do a good job serving you and your community. I'd love to hear what's on your mind.

Anatomy of a Start-Up, Part 2

In last month's newsletter, we looked at the different functions of the start-up team

In this month's newsletter, we're sharing some of our strategies to create great teams: Starting New Programs:  Great Teams, Great Results

We also highlight the inspiring recovery story of Mark Joyella, a former Florida news anchor who shares his Obsessive Compulsive Disorder diagnosis to address the stigma that he himself feared as a public figure.

In other news, we're pleased to be opening our fourth program in Riverside County in mid-spring of 2015.

If there's anything we can do to improve this process, I hope you'll share your ideas. And as always, if there's anything you need, please let me know.

All the best,
Faith Richie, SVP of Development, Telecare Corporation