Telecare Recovery Partnership


9601 Steilacoom Boulevard SW, Bldg. 27
Lakewood, Washington 98498
(253) 589-5334
(253) 584-1508 FAX

About Telecare Recovery Partnership

Telecare Recovery Partnership is a resource for individuals who are experiencing an acute mental health crisis and who pose an actual or imminent risk of harm to self or others due to a mental illness. The goal of the program is to assist people in stabilizing their acute symptoms and support their recovery so that they may transition back to the community or less-restrictive settings. The program is a secure, 16-bed facility that serves individuals in Pierce County, age 18 and older. The length of stay is usually seven to 22 days.

Just the Basics

Beds: 16
Population Served: Adults, ages 18 and older, who have been diagnosed with a serious mental illness
Funded by: OptumHealth, the Behavioral Health Organization for Pierce County in Washington State.

Recovery Model

This program follows Telecare’s Recovery-Centered Clinical System (RCCS), an innovative recovery framework that incorporates the latest research and evidence-based practices. RCCS emphasizes doing no harm and supporting and enlivening recovery. The recovery model incorporates such approaches as motivational interviewing, cognitive behavioral therapy, dialectical behavioral therapy (DBT), harm reduction, and other person-centered therapeutic interventions.

Services and Supports

Telecare Recovery Partnership services include evaluation, stabilization, and treatment, as well as discharge coordination to ensure continuity of mental health care. The program focuses on engaging individuals in the recovery process toward a self-directed, fulfilling
life.  Services are provided by or under the direction of licensed psychiatrists, advanced-trained mental health nurses, and mental health professionals. With the consent of the individual served, family, and significant others are also included in treatment and discharge planning.

Office Hours

24 hours a day, 7 days a week

Referral Process

  • Voluntary referrals are coordinated through OptumHealth. 
  • Involuntary referrals are coordinated through Multicare Mobile Outreach Crisis Team.

Who Is Served

  • Adults ages 18 and older who have been diagnosed with a serious mental illness
  • Must be medically stable and meet criteria for medical necessity in an acute psychiatric setting

Contacting A Family Member

Clients have access to telephones at all times. If family members have questions, they may call 253-589-5334.

About Telecare

Telecare is a family- and employee-owned company that has been treating individuals with serious mental illness since 1965. We specialize in innovative, outcomes-driven services for high-risk individuals with complex needs. Our programs are recovery-focused and clinically effective and are designed in partnership with local, county, state and other behavioral health organizations.