Lisa Franklin, Clinical Director at the Mobile Outreach Team in Shelton, WA, is a true Telecare Hero in every sense of the word. She took over a brand new crisis outreach team and fine-tuned us into a well-oiled machine. Our Intensive Case Management team has blossomed and become a strong part of our community because of Lisa’s excellent leadership.
Working with the Mobile Outreach Team, we know that Lisa has our backs. She is there for us even on those dark, rainy night calls in the middle of nowhere. If we have a question or an issue, Lisa is there to help us sort it out.
If running an intensive outreach team is not enough, Lisa has also taken on training in our Olympia and Pierce County offices. Plus she attends community meetings in an effort to strengthen our bond with the Mason County communities.
Lisa does the work of three people with a smile on her face and a positive attitude in every situation. We are so lucky to have her as our Clinical Director and as a caring, knowledgeable mentor to us all. She improves our outlook and our skills daily. Thank you, Lisa. You ARE our TELECARE HERO!