Oscar is our go-to CIS for Riverside County CSU due to his amazing client skills and ability to keep everyone safe in challenging situations. Oscar can de-escalate almost every situation, and in the rare instance that clients get violent, Oscar is able to use his mastery of CPI skills to contain any situation. Oscar’s leadership ability on the floor keeps the CSU running smoothly. We appreciate Oscar’s great sense of humor and calm temperament which makes him a favorite employee at Telecare.
Nominated by Patrick Kelly and Mary Hurtado