Claudia Michel is a Telecare Hero!

I went around the RISE program in Riverside, CA to ask people what made Claudia a Telecare hero since I am not one for words. Not one person hesitated in describing her as “above and beyond.”

Here are a few things that make her a Telecare hero every day (without complaint): Claudia takes the time to really listen to everyone whether a member or co-worker. She goes above and beyond in supporting staff in making sure they have what they need to do their jobs including coffee! She provides the most calming and positive office vibe/atmosphere of anybody around. She is always on top of things and making sure the office is kept informed of important policies and procedures. Claudia’s knowledge of her job shines through in everything she does. She is always happy and shares that happiness and joy with everyone unconditionally (it’s contagious). She is spirited and passionate about what she does. She is willing to go out of the way to assist whoever comes to her with a need. She is our office mother and ensures that everyone is taken care of physically, emotionally and mentally because she is the absolute best!

My favorite thing about her is her smile and attitude while working even on the most stressful day.


Nominated by Jessica Doubleday & the RISE staff