I’ve had the pleasure of working with Amanda for the past two and a half years at IHOT, and throughout this time our team has witnessed her consistently going above and beyond to support our family members and step-in as a Case Manager when needed. For a period of time, she was our only Spanish speaking team member who worked with our Spanish speaking participant’s as well as their families.
Most recently, Amanda has been providing me with support as a Case Manager working with a participant who not only speaks Vietnamese, but is also mostly deaf. With Amanda’s dedicated support, we have been able to build a trusting relationship and successfully connect our participant to a primary care physician for the first time in four years!
Nominated by Shanna Talant at IHOT