The Stanislaus CSU Team are Telecare Heroes!

I would like to nominate my start up team for the brand new Crisis Stabilization Unit of Stanislaus County. Creating a new program had bumps in the road. I want to thank all of my staff for their patience and flexibility during this difficult start-up time.

I want to address specific Telecare Hero behaviors: Angela Patriarca, RN, for jumping into working NOC shift. Michelle Gorman, RN, for bringing her years of experience in leadership and input. Pedro Tabernero, RN, for being loyal and caring in regards to other staff members. Christina Ty, RN, for being available when needed most. RN Ty is our go-to for problem solving and on-site tech support. RN Ty and RN Renalyn Cedeno have been figuratively my right hand during these start-up months. They have the initiative to assist on more management duties, making me more available for time- sensitive tasks as Program Director. They bring their years of experience in a psychiatric hospital to CSU. Connie McDonald Peer Specialist, Christina Ty RN, Renalyn Cedeno RN, Bes ASW you guys are my glue. They are the first people I go to when I need help or advice regarding a matter that eludes me.

LMFT Guy Gadd, ASW Bussrat (Bes) Mussa, ASW Jeremy Avery for being the calm and reassuring clinicians for our crisis patients and sometimes staff. We are fortunate to have clinicians that are very caring, knowledgeable and very experienced in their respective fields. I know I can count on my clinicians to be well versed in the local area programs available to our target population.

Peer Specialist (PS) Connie McDonaldAdrian BravoRachel Limburg, and Eva McKinney are awesome at interacting with the clients. They help educate the clients about services and coping skills that they can utilize while in crisis. These PS are great at gathering the client?s history and identifying key areas of need for clients. When they are not busy interacting with clients, these PS keep the station organized and neat. They make sure supplies for clients are fully stocked. Charts are prepared for new incoming clients. They help the clinicians and RNs in tasks so we can be free to search for the best possible placements for our clients.

Flexibility for scheduling can be difficult, but not without great on-call staff members: Pedro Tabernero, Christina Ty, Jeremy Avery, Adrian Bravo, Rachel Limburg, Eva McKinney, and Shamerin Shamoon. These people help keep the CSU running around the clock to serve our community.

I love my team because they all hard-working, dependable, passionate about their work, and a genuine concern of the population that we are serving. In addition, their professionalism is surpassed by their compassion to serve individuals who struggle with mental illness.

Nominated by Lanea Jueco