Even when faced with challenging situations or extremely demanding clientele, Anna uses thoughtful and intentional language to promote therapeutic rapport when speaking to clients. She maintains a calm, positive, and encouraging demeanor even in the midst of chaos. Anna is a coworker I know I can always rely on to take care of client’s needs while treating them with the utmost respect and dignity. It is evident that she understands how important not only completing tasks are, but also how those one-on-one conversations shape client’s experiences here at Telecare North Sound E&T. I am so thankful for all of her dedication, commitment, and hard work. She is an irreplaceable asset to our team.
My favorite thing about Anna is her upbeat, optimistic, and caring personality. She can put a smile on anyone’s face, clients, or coworkers.
Nominated by Amanda Edwards, North Sound E&T