Alice is a Telecare Hero because of her hardworking attitude and displays of kindness and care toward everyone. She is always courteous, is a team player, and is always willing to help out. She is behind the scenes, getting the job done, and never complains. Alice sets a high level of professionalism that we should all strive for, and she does it while being kind and accommodating toward everyone–despite how heavy her own workload is.
Nominated by Cristina De Leon, Morton Bakar Center