Rachel is a Telecare Hero because, even though she has worked for TRC for many years, she always comes to work with a smile. She is kind and compassionate toward residents and coworkers alike, and truly believes in making a difference through the work we do. Rachel is positive and upbeat, always willing to lend a hand, and never hesitates to take the time to explain something. She is flexible and takes on other roles as needed without hesitation or complaint, ranging from covering for medical records, typing up the MARS every month, and remembering the little things that mean a lot, like making sure every staff member gets a personalized birthday card. I feel privileged to work with Rachel and want to make sure she knows how much we all appreciate her.
Rachel also has a great sense of humor and is a pleasure to work with.
Nominated by Lena Witkowski, The Recovery Center at Gresham