Telecare Thurston Mason
Transitional Diversion Program


3436 Mary Elder Road NE
Olympia, WA  98506
360-528-2590 Main
360-528-2595 Fax

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About Telecare Transitional Diversion Program

At the Telecare Thurston Mason Transitional Diversion Program, we provide comprehensive mental health and case management services in a safe, welcoming environment for adults with serious mental illness.

We believe recovery starts from within, and that our job is to do whatever it takes to provide the support needed on the recovery journey in a comfortable, structured setting. Our voluntary 10-bed facility includes a full team of  clinicians, peer specialists, and recovery specialists providing support 24 hours a day.  

Your recovery plan starts with you. Upon arrival, a diverse  team will provide an individualized assessment and work with each individual every step of the way to support their goals in life.

Just the Basics

Beds: 10
Population Served: Adults, ages 18 and older, who are experiencing a mental health emergency
Funded by: Thurston Mason Behavioral Health Organization

Recovery Model

Our services are designed using Telecare’s Recovery-Centered Clinical System (RCCS). This system incorporates evidence-based practices and innovative design components. RCCS focuses on choice-making skills, harm reduction techniques and strives to awaken the hopes and dreams of the individual. The RCCS emphasizes “no-force first” practices. Staff work with individuals within their cultural dynamic in building independence and self-responsibility in order to foster their recovery and successfully transition them home or to a less restrictive community setting.

Services and Supports

A variety of therapies and activities adapted to individual needs and preferences are offered as a part of the treatment plan. Services at the Thurston Mason Transitional Diversion Program include, but are not limited to:

  • Individual and group therapy
  • Motivational Interviewing
  • Symptom reduction counseling 
  • Support and educational services for participants and family members 
  • 24/7 staff support
  • Community integration support 
  • Skill-building and wellness classes 

Office Hours

Staff are on call 24 hours a day, 7 days a week, 365 days a year

Referral Process

Referrals may be made by contracting the facility directly. Referrals will typically come from inpatient programs as individuals transition from a higher level of care to the Transitional Diversion Program to prepare for community living.

Who Is Served

  • Residents of Thurston or Mason County, aged 18 and older
  • Persons diagnosed with a serious mental illness
  • Persons who are transferring from a higher level of inpatient care

About Telecare

Founded in 1965, Telecare is one of the nation’s largest family- and employee-owned, providers of adult mental health services to county and state governments, and behavioral health organizations. Telecare provides a full range of services and supports to individuals with serious mental illness, and delivers innovative programs tailored to individuals with co-occurring issues such as homelessness, substance abuse, developmental disabilities, or involvement in the criminal justice system.