1675 Morena Blvd, Suite 100
San Diego, California  92110
619-275-8004 FAX


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Click here to view the pdf

Telecare PROPS (Post Release Outpatient Program Services) program (also referred to as AB109) is a Full Service Partnership (FSP). This county-contracted program is the result of a collaborative effort between Probation and Behavioral Health Services. The PROPS  program serves people being released from prison who are supervised by the probation department as result of the Assembly Bill 109. This program exists to help people live successfully in the community and make strides towards their hopes and dreams and achieve their personal recovery goals, while avoiding a return to the criminal justice system and unnecessary psychiatric hospitalization.  

Just the Basics

Members: 40
Population Served: Adults ages 18-59 with serious mental illness and forensic
Funded by: San Diego County

Recovery Model

Building on traditional ACT standards, Telecare has created a recovery-centered experience for people served. Telecare’s approach is based on a belief that recovery can happen. Programs and staff strive to create an environment where a person can choose to recover. By connecting to each individual’s core self and trusting it to guide the way, it is possible to awaken the desire to embark on the recovery journey.


ACT programs use multidisciplinary teams that include psychiatrists, nurses, masters-level clinical staff, and personal service coordinators. Some staff may be consumers who are in recovery themselves.

Services and Supports

The PROPS FSP provides intensive services to persons with complex needs.  Services are delivered by a multidisciplinary team in the community. Our services include, but are not limited to:

  • 24/7 capacity for crisis support
  • comprehensive psychiatric assessment and treatment
  • outreach and engagement
  • group services, crisis intervention, case management, employment services, and housing support
  • money management education
  • medication support and education
  • vocational and educational services
  • benefits establishment
  • co-occurring disorders treatment

Office Hours

  • Monday - Friday: 8:00 a.m. to 5:00 p.m.
  • After hours, weekend(s), and holiday(s):
  • Crisis Line 619-857-1354
  • Toll Free 877-842-8644

Referral Process

Persons are referred through the Behavioral Health Screening Team or directly through the probation department. 

Admission Criteria

  • Must be designated to be a part of the AB109 program  
  • Must be at least 18 years old
  • Must not be medically fragile

Forensic history is reviewed as a part of the assessment process to determine appropriateness for the program.

Contacting A Family Member

Members are encouraged to sign a release of information so that family members can be a part of their treatment. 

What Makes Us Different

Our program serves persons who are severely mentally ill who are on parole.  We work with those who have the most severe need and build relationships to assist with reintegration into the community.

We do a holiday luncheon and monthly member birthday recognition. 

About Telecare

Telecare is a family- and employee-owned company that has been treating individuals with serious mental illness since 1965. We specialize in innovative, outcomes-driven services for high-risk individuals with complex needs. Our programs are recovery-focused and clinically effective and are designed in partnership with local, county, state and other behavioral health organizations.