System of Care Solutions For Payors 
Telecare partners with systems of care to serve individuals with serious mental illness and complex needs.
Systems We Serve:
Local, county, state and other behavioral health organizations. For a full description of the services we provide, please click here for our Spectrum of Services.
System Challenges:
Systems often struggle to provide appropriate services while making the most of limited funds. The most frequent (and visible) symptoms of these challenges include:
- High usage of acute, state hospital, emergency room, and criminal justice resources
- Lack of community-based treatment options, which enable consumers to receive support close to home
- Symptom and behavior management vs. recovery-focused services
Additionally, larger trends such as deinstitutionalization, legislation, funding, and clinical innovation often prompt major system redesigns on both local, statewide, and national levels.
Solution Development:
Telecare takes a collaborative approach to developing programs that meet clinical and fiscal needs, complement existing systems of care, fill gaps, and build on existing strengths.
The process is flexible and is driven by system and consumer needs. Typically, this involves an exploratory conversation to clarify challenges and desired outcomes. This is followed by a review of potential service options and the resources available/required to implement strategic solutions.
System Results:
Below are some examples of results, based on program model:
- Non-Acute Inpatient: Recovery Center at Gresham
- Crisis: Mobile Crisis Team
- Assertive Community Treatment: Alameda STRIDES
- Case Management: CHANGES Dual Recovery Program
Start a Conversation:
If you'd like to learn more about Telecare and how your system might benefit from our services, please contact Ross C. Peterson, VP of Development, at 510-337-7950, toll-free at 800-977-7471, or rossp@telecarecorp.com.