Telecare Downtown LA


600 St. Paul Ave. Second Floor
Los Angeles, California  90017
213-482-6408 FAX

About Telecare Downtown Los Angeles

Telecare Downtown LA is located in downtown Los Angeles and made up of two voluntary programs: LA AB109 and Downtown Step Down, formerly components of Telecare’s LA 4 program. Downtown LA serves adult residents (ages 18+) of Los Angeles County diagnosed with a serious mental illness and have a history of institutional utilization, co-occurring substance abuse, or criminal justice involvement.

Just the Basics

Population Served: Combined 350 members
Funded by: Los Angeles County Department of Mental Health

Recovery Model

Building on traditional ACT standards, Telecare has created a recovery-centered experience for people served. Telecare’s approach is
based on a belief that recovery can happen. Programs and staff strive to create an environment where a person can choose to recover.
By connecting to each individual’s core self and trusting it to guide the way, it is possible to awaken the desire to embark on the
recovery journey.

Services and Supports

Our services include, but are not limited to:

  • 24/7 capacity for crisis support
  • Comprehensive psychiatric assessment and treatment
  • Outreach and engagement
  • Individual and group services, crisis intervention, case management, employment services, and housing support
  • Money management/representative payee education
  • Medication support and education
  • Vocational and educational services
  • Benefits establishment
  • Co-occurring disorders treatment

Office Hours

  • Monday - Friday: 8 a.m. to 4:30 p.m.
  • After hours
    • Crisis line available 24 hours a day, 7 days a week

Admission Criteria

  • Must be at least 18 years old
  • Must be a resident of Los Angeles County
  • Must not be medically fragile

About Telecare

Telecare is a family- and employee-owned company that has been treating individuals with serious mental illness since 1965. We specialize in innovative, outcomes-driven services for high-risk individuals with complex needs. Our programs are recovery-focused and clinically effective and are designed in partnership with local, county, state and other behavioral health organizations.