Justice Triage


55 NE Grand Avenue
Portland, Oregon  97232
503-232-3113 FAX

About Justice Triage

Justice Triage provides a safe, respectful environment in which individuals involved with the criminal justice system receive immediate individualized assistance and a compassionate presence to stabilize symptoms, avoid the need for higher levels of care, and receive appropriate referrals to community-based resources. It is funded by the Multnomah County Mental Health and Addiction Services Division and is located on the first floor of the Multnomah Crisis Assessment and Treatment Center (CATC).

Services are delivered with the highest possible involvement of the person served. Focuses on rapid improvement of risk and distress while maximizing individual strengths and resources to address problems that might arise in the future. Staff use a combination of crisis counseling while incorporating principles of recovery and medical consultation to provide care. 

Just the Basics

Population Served: Individuals 18 or older involved in the Multnomah County Criminal Justice system who have an Axis I mental health diagnosis. 
Funded by: Operates under contract with Multnomah County Mental Health and Addiction Services Division.

Recovery Model

This program follows Telecare’s Recovery-Centered Clinical System (RCCS), an innovative recovery framework that incorporates the latest research and evidence-based practices. RCCS emphasizes doing no harm and supporting and enlivening recovery. The recovery model incorporates such approaches as motivational interviewing, cognitive behavioral therapy, dialectical behavioral therapy (DBT), harm reduction, and other consumer-centered therapeutic interventions.

Services and Supports

Services include, but are not limited to:

  • Rapid access to licensed clinical staff
  • ƒMental health assessment
  • ƒMedical screening
  • Problem/resolution assistance
  • Supportive counseling
  • Discharge planning: intensive planning and implementation of integrated aftercare services in the community, including linkage to natural supports
  • Linkage and referral to services including assistance with obtaining entitlements, community housing, community treatment resources, and referral to appropriate  medical services

Office Hours

Monday 6:00 a.m. to Friday 6:00 a.m.

Referral Process

All referrals generally come from mental health staff at the Multnomah County Jail, the Mentally Ill Offender’s Unit (MIOU) of the Department of Community Justice, Mental Health Court, or Community Court.

Who Is Served

  • Adults aged 18 or older who have been diagnosed with a serious mental illness
  • Reside in Multnomah County in Oregon
  •  Individuals who have been involved in the Multnomah County Criminal Justice system

Contacting A Family Member

Family members can contact individuals at Justice Triage by calling the main number at (971) 230-7653.

Per the Health Insurance Portability and Accountability Act (HIPAA) guidelines, staff members cannot release any client information without a signed authorization.

Family members are also welcome to contact the program director.

About Telecare

Telecare is a family- and employee-owned company that has been treating individuals with serious mental illness since 1965. We specialize in innovative, outcomes-driven services for high-risk individuals with complex needs. Our programs are recovery-focused and clinically effective and are designed in partnership with local, county, state and other behavioral health organizations.