Durham ACTT


3505 N Roxboro Street
Durham, North Carolina  27704
919-220-7392 FAX

About Durham ACTT

 Click here to view the pdf

Click here to view the pdf

The purpose of Durham ACTT is to provide excellent services for adults with complex mental illness, assist them in living in the community during their recovery process, and support them in achieving their full potential. Members of Durham ACTT are adults with serious mental illness (SMI), who often have co-occurring disorders such as substance use. The program complies with accepted Assertive Community Treatment (ACT) standards and is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF), a national accrediting body.

Just the Basics

Members: 100
Population Served: Adults, ages 18 and older, who reside in Durham County, North Carolina

Recovery Model

This program follows the Assertive Community Treatment mode for providing community-based services to individuals with complex needs. Services include assessment, services planning, housing assistance, pre-employment and vocational services, psychiatry and medication management, co-occurring disorder services, peer services, and assistance building natural supports. 

Services and Supports

Services include, but are not limited to:

  • Clinical risk assessments
  • Medication management and training
  • Individual service planning
  • Psychiatric services and individual therapy
  • Psychosocial rehabilitation and social skills training
  • Symptom education
  • 24-hour crisis care services for members and families
  • Housing services, including support in finding and maintaining chosen housing environments, and support in daily living
  • Employment services, including skills-development training and job placement assistance
  • Linkage to community services
  • Substance abuse services and supports
  • Support if incarcerated
  • Money management and support
  • Special activities and social outings
  • Support in strengthening family relationships, developing friendships, and pursuing social activities

Office Hours

  • Services are available to members 24/7/365

Who is Served

  • Adults ages 19 and older who have been diagnosed with a serious mental illness
  • Reside in Durham, North Carolina

Contacting A Family Member

Family members can contact individuals at Durham ACTT by calling the main number at (910) 220-4224.

Per the Health Insurance Portability and Accountability Act (HIPAA) guidelines, staff members cannot release any client information without a signed authorization.

Family members are also welcome to contact the program director.

About Telecare

Telecare is a family- and employee-owned company that has been treating individuals with serious mental illness since 1965. We specialize in innovative, outcomes-driven services for high-risk individuals with complex needs. Our programs are recovery-focused and clinically effective and are designed in partnership with local, county, state and other behavioral health organizations.