Before we jump into this month's newsletter, I have a question: What are the biggest issues you're thinking about for the year ahead?
At Telecare, we're thinking about a lot of things:
- How we can more fully integrate physical and mental health care.
- How we can better use technology to empower clients in their recovery process.
- How we can improve our services to clients with co-occurring substance use issues.
- How we can do a better job of listening to our customers so we can collaborate to meet changing needs.
If you've got a minute to spare, I'd really appreciate it if you would send me a quick email to give me your thoughts. We want to do a good job serving you and your community. I'd love to hear what's on your mind.
Anatomy of a Start-Up, Part 2
In last month's newsletter, we looked at the different functions of the start-up team.
In this month's newsletter, we're sharing some of our strategies to create great teams: Starting New Programs: Great Teams, Great Results
We also highlight the inspiring recovery story of Mark Joyella, a former Florida news anchor who shares his Obsessive Compulsive Disorder diagnosis to address the stigma that he himself feared as a public figure.
In other news, we're pleased to be opening our fourth program in Riverside County in mid-spring of 2015.