As providers and managers of systems of care, we’re all grappling with similar challenges:

  • How do we integrate physical and mental health care to improve the continuity of services?
  • How do we keep people connected to care while preventing them from cycling in and out of hospitals?
  • How do we care for the whole person so that the people we serve can improve their health and make positive, hopeful changes in their lives?

We believe care coordination is an approach that offers a lot of promise and opportunity. It has the potential to make a dramatic impact in the lives of people with serious mental illness and complex needs — while saving money and improving outcomes.

This month and next month we're giving you a quick picture of what care coordination looks like at Telecare. And we’ll introduce you to a very exciting care coordination pilot program we’ve been operating in partnership with Inland Empire Health Plan (IEHP) in Riverside, California.

Early results are promising: IEHP is seeing benefits to their members and to their bottom line. In fact, IEHP is currently expanding the program to serve even more members.
We are very encouraged and excited about the potential of this approach. We hope you find it inspiring, as well.

This month we also have several exciting News & Announcements items, including:

  • The San Francisco Business Times's recognition of Telecare as one of the Best Places to Work in the Bay Area.
  • Telecare is now a Novation supplier.
  • The opening of Hope House Crisis Residential in Contra Costa, CA.

If there’s anything we can do to help, please get in touch. I hope to see you in May at National Council Conference in Washington, DC!  

All the best,
Faith Richie, SVP of Development, Telecare Corporation