It wasn't that long ago that peer support services were seen as a novelty. Today, they are undoubtedly one of the most powerful ways we have to engage, empower, and advocate for people with serious mental illness. Peer services are now an expected part of mental health services. We think this is a great thing.
Telecare's been hiring people with "lived experience" since we opened in 1965. But today, these roles are becoming more defined, more creative, and more robust. Employees with Lived Experience (EWLE) are bringing their knowledge to the table in so many ways, helping us do a better job serving our clients. We are learning from their experiences.
This month we're spotlighting the peer experience, sharing what we've learned about peer-based services in crisis and acute settings — and the operational and program design elements that make a difference.
We're also pleased to announce the opening of two new programs in California.
Please let me know if we can be of help in any way, or if you have any questions or comments you'd like to share. We hope your spring is off to a good start.
All the best,
Faith Richie, SVP of Development, Telecare Corporation